Access Your EAP Supports.

Have a question? Take a peek at our Frequently Asked Questions—we’re confident there’s an answer there for you!

"*" indicates required fields

1Your details

2Member information

3Support

We’re ready when you are!

If you’re covered through your employer, health benefits insurer or other organization to receive support from Arcora and are looking for counselling services or other guidance—you’ve come to the right place.

If you or a family member require immediate assistance, please call or text the Suicide Crisis Helpline (available 24/7/365) immediately at 988.

Name*

Phone*

Phone type

Can we leave a detailed message at this number?*

Yes

I consent to receive SMS messages from Arcora regarding my plan coverage, follow-up messages, and updates.*

Users can withdraw consent at any time.

Yes

Email*

Address*

Note the Arcora member is the person in your family who has access to Arcora services through their employer or insurer.

Are you the Arcora member?*

The member would be the person in your household who has access to Arcora services through their employer or insurer. If it's you, click 'Yes'. If it's your spouse/partner/parent, click 'No'.

Yes

Arcora member's name*

What's your relationship to the covered user?*

Spouse/partner

Child

Employer name

Organization/insurer*

Choose from the list the name of your (or your spouse's/partner/parent's) insurer/benefits organization/other provider that allows access to Arcora services.

Firm/Division/Group/Plan number

Find this number on your group benefits card or customer account.

Certificate/member number

This is the unique identifier that will help us make sure we've got the right person, connected to the right organization and can get you the support you need as quickly as possible.

We ask the next few questions for reporting purposes so that we can learn more and better serve you through our program and service offerings.

What's your current job title?*

How long have you been with your current employer?*

Of the options below, what best defines your current employment status?*

I'm working full time

I'm working part time

I'm working casual

I'm working contract

I'm on a leave

Choose the type of leave that best fits your current situation from the list below.*

What was the last day you worked?*

Access Your EAP Supports.

We’re ready when you are!

Your information

Child's information

Childcare navigation support

Counselling support

Eldercare guidance

Nutritional guidance

Personal financial guidance

Personal legal guidance

Consent